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About Us

Why Should you choose us ?

Modern Cleaning & Servicing Pvt. Ltd. (MCSP)  is a prominent facility management company based in Kathmandu, Nepal. Established over a decade ago, the company has built a strong reputation for delivering comprehensive facility management solutions. Our services are categorised into two main types: hard services (HVAC maintenance, plumbing services, electrical, fire safety systems, building repairs) and soft services (cleaning services, security services, cafeteria & pantry, waste management, reception & help desk, landscaping & gardening and stationery supplies). Here in Modern Servicing, customer commitment is paramount to delivering exceptional service and fostering long-term client relationships. Our customer-centric approach involves understanding and addressing client needs, ensuring satisfaction, and continuously improving service quality.

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What We Do ?

We Provide Services To All
Kind of Customers

Hard Services

Building fabrics & structural

Civil & Masonry: Repairing cracks in walls, fixing floor tiles, and maintaining concrete structures to prevent deterioration. Waterproofing: Identifying and sealing leaks in roofs, terraces, and basement walls to prevent dampness and structural damage. Carpentry & Joinery: Maintenance of doors, door closers, hinges, locks, and fixed wooden cabinetry. Glazing & Facade: Inspecting and repairing window glass, silicon sealants, and external cladding to ensure the building is weather-tight. Roofing & Drainage: Clearing gutters and maintaining roof membranes to ensure proper rainwater runoff. Painting & Finishes: Protective and decorative coatings to prevent corrosion on metal and decay in wood or plaster. Why it is critical for MSCP: Safety: Prevents hazards like falling tiles, jammed fire doors, or structural weak points. Asset Value: Well-maintained fabric prevents minor leaks from turning into million-dollar structural repairs. First Impressions: The "fabric" is the first thing clients see; cracks or peeling paint immediately damage a company's brand.

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Mechanical Electrical & Plumbing (MEP)

Our Core MEP Services Mechanical & HVAC Maintenance: We manage central HVAC systems, VRF, and split units to ensure optimal indoor air quality and temperature control while reducing energy waste. Electrical Solutions: From high-voltage power distribution to backup generators and emergency lighting, we ensure your facility remains powered and safe from electrical hazards. Plumbing & Sanitary Systems: We provide end-to-end water management, including hot and cold water systems, sewage treatment, and leak detection to prevent costly water damage. Fire Safety & Protection: Our teams maintain critical fire alarm, hydrant, and sprinkler systems to ensure strict compliance with international safety standards. Why Choose MCSP? ISO-Certified Excellence: As an ISO-certified company, we adhere to rigorous international quality management standards to deliver consistent, world-class service. Preventive Maintenance: We prioritize proactive servicing over reactive repairs, helping you avoid unexpected downtime and significantly lowering long-term utility costs. Single Window Solution: We simplify your operations by managing all your mechanical, electrical, and plumbing needs under one professional contract. A Decade of Trust: With over 10 years of experience serving major organizations across Nepal, our reputation is built on reliability and customer satisfaction.

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Fire safety & First Aid training

In collaboration with the leading security service provider — Academy of Bir Gurkhas and Security Services — we deliver expert fire safety  prevention and first aid training. Our joint effort ensures that teams are well-prepared, equipped, and trained to handle emergency situations with confidence and efficiency and It equips participants with life-saving skills, knowledge, and confidence to handle a wide range of situations. At Modern, we offer both Fire Safety & Prevention Training and First Aid Training, either combined or as separate modules, depending on our clients' needs. We understand that every workplace is different, so we tailor our training packages to suit your environment, risk factors, and team size. Whether you're looking to equip your staff with life-saving first aid skills, prepare them for fire emergencies, or both — our expert trainers are here to help you create a safer, more prepared workplace.

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Soft Services

Human Resources Outsourcing (HRO)

We can cater various models of staff outsourcing as per your business needs, each offering unique benefits and applications. Full-time employee (FTE) outsourcing: Companies can hire full-time employees through us to handle specific tasks or projects Temporary staffing: Temporary staff is employed for short-term projects or to cover for absent employees. Project-based outsourcing: Outsourcing specific projects to external teams with specialized skills for a fixed period or deliverable. Managed services: We will manage and oversee an entire business function or department, ensuring continuity and expertise..

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Janitorial/Housekeeping

Housekeepers play a vital role in maintaining the cleanliness, hygiene, and organization of residential and commercial spaces. Their responsibilities include dusting, vacuuming, mopping, sanitizing bathrooms, changing linens, and ensuring that all areas remain neat and well-maintained. Key roles and responsibility of our house keeping crew involves: Dusting – Cleaning furniture, shelves, and other surfaces to remove dust and debris. Vacuuming & Sweeping – Vacuuming carpets and rugs, sweeping floors to maintain cleanliness. Mopping – Mopping floors in all areas, including bathrooms and kitchens. Cleaning Windows & Mirrors – Polishing windows and mirrors for a spotless finish. Making Beds & Changing Linens – Replacing bed linens and ensuring a neat arrangement. Emptying Trash & Recycling – Disposing of garbage and recycling materials appropriately. Bathroom Cleaning – Sanitizing sinks, toilets, showers, and bathtubs. Kitchen Cleaning – Wiping down countertops, sinks, and appliances. Dishwashing – Washing and organizing dishes, utensils, and glassware. Sanitizing & Disinfecting – Cleaning and disinfecting surfaces and equipment to maintain hygiene standards. Additional Responsibilities Replenishing Supplies – Restocking toiletries, cleaning supplies, and other essential items. Organizing & Maintaining Spaces – Keeping rooms and common areas tidy and orderly. Reporting Issues – Notifying management of maintenance concerns or safety hazards. Following Safety Procedures – Adhering to health and safety protocols while using cleaning products and equipment. Maintaining Housekeeping Equipment – Ensuring all cleaning tools and equipment are properly stored and in working condition. Communication & Guest Assistance – Responding to guest or resident requests and providing necessary information.

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Pest Control

At Modern Cleaning & Servicing Pvt. Ltd. (MCSP), we believe a healthy environment is a pest-free one. Our professional pest control services are designed to protect your property, health, and reputation using advanced, eco-friendly techniques. As an ISO-certified leader in facility management across Nepal, we provide both residential and commercial solutions tailored to the unique pest challenges of Kathmandu and Lalitpur. Our Targeted Pest Solutions We specialize in eliminating a wide range of common and persistent pests: General Pest Management: Effective control of cockroaches, ants, silverfish, and flies in kitchens, pantries, and common areas. Rodent Control: Strategic baiting and exclusion techniques to rid your premises of rats and mice. Termite Treatment: Specialized pre- and post-construction barriers to protect your building's structural integrity from white ants (termites). Bed Bug Eradication: Rapid-response treatments for hospitality and residential spaces to ensure complete colony elimination. Mosquito Control: Targeted spraying and fogging to disrupt breeding cycles and prevent mosquito-borne diseases. The MCSP Advantage Eco-Friendly & Safe: We use low-toxicity, government-approved chemicals that are safe for your family, employees, and pets while remaining lethal to pests. Advanced Methodology: Our team utilizes ULV cold misting, thermal fogging, and gel baiting for precise, long-lasting results. Integrated Pest Management (IPM): We don't just spray; we identify entry points and provide expert prevention advice to ensure pests don’t return. Same-Day Service: We value your time and offer flexible, on-call scheduling to address urgent infestations immediately. Trusted by Professionals From major banks like Standard Chartered to international organizations like the UN House and UNDP, MCSP is the preferred partner for professional-grade pest management in Nepal.

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Testimonials

Here's what our clients
have to say

News & Blog

Stay updated with all
news and updates

Benefits of outsourcing

Outsourcing, especially in areas like facility management, IT, HR, or customer service, offers several strategic and operational benefits to organizations. Here’s a clear breakdown: ✅ Key Benefits of Outsourcing 1. Cost Savings Reduces labor costs, training, equipment, and overhead. Converts fixed costs into variable ones—pay only for what you use. 2. Focus on Core Business Allows internal teams to focus on primary business goals (e.g., sales, innovation) while experts handle support functions. 3. Access to Expertise Brings in skilled professionals with specialized knowledge and tools. Maintains high-quality standards without needing in-house training. 4. Improved Efficiency Outsourcing firms often bring streamlined processes and advanced systems. Faster turnaround times and better resource management. 5. Scalability & Flexibility Easily scale services up or down based on business needs. No need to hire or fire staff during seasonal or project-based work. 6. Risk Reduction Shifts certain compliance, operational, and legal risks to the outsourcing partner. Ensures backup support and contingency planning. 7. Technology Access Gain access to the latest tools, systems, and infrastructure without capital investment. 8. Better Service Quality SLA-based performance, regular audits, and KPIs ensure consistently high service standards. 9. Round-the-Clock Support Many outsourcing partners provide 24/7 service, ensuring uninterrupted operations. 🏢 Commonly Outsourced Areas: Facility Management IT Support Customer Service/Call Centers Payroll & HR Marketing/Digital Services Accounting & Bookkeeping

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Modern An Integrated Facility Management (IFM) Service provider

Modern an Integrated Facility Service Provider (IFM), is a company that delivers a combination of multiple facility management services under one contract or management system. These services help organizations manage their buildings, operations, and support functions more efficiently. 🔧 Common Services Offered: Cleaning & Housekeeping Security Services Maintenance (Electrical, Mechanical, Civil) Landscaping & Gardening Pest Control Front Office & Help Desk Waste Management HVAC (Heating, Ventilation, AC) Cafeteria & Pantry Services Transport & Fleet Management Energy Management Disinfection & Sanitization Benefits of Using an Integrated Provider: Single Point of Contact for all services Cost-efficiency through bundled services Better coordination and quicker response Improved compliance and safety Focus on core business while support services are professionally managed

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"A" (Excellent) Scorecard Rating by Huawei Technologies for our Integrated Facility Management (IFM) Services

Proud Moment for Team Modern! We are thrilled to share that Huawei Technologies has awarded us an “A” Rating (Excellent) in their supplier scorecard — recognizing our performance for 2025 Q2. ✅ Quality ✅ Timely Delivery ✅ EHS (Environment, Health & Safety) ✅ CSR (Corporate Social Responsibility) This rating reflects our team's dedication to providing excellent service in Integrated Facility Management (IFM) at Huawei’s Nepal office. We remain committed to delivering effective, efficient, and responsible services every day. Thank you, Huawei, for the trust and partnership.

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